Privacy policy and safeguards
Your personal information is protected and respected here
This policy takes effect as of December 6, 2025 for users in Malaysia.
Types of information we collect
We collect personal information you provide during account creation or communication, and data from website interactions. Information collected is handled per Malaysia's Personal Data Protection Act (PDPA).
- Name and contact details
- Interaction and communication data
- Technical usage data
- Preferences and chosen topics
- Feedback or inquiry content
This information is kept secure and used solely to support your experience, answer your questions, and improve our service.
How we use your data
Personal information helps us personalize your experience, respond to messages, and update you about resources or changes relevant to you.
We do not sell or share your personal information with third parties except where required by law or to fulfill your requests.
Your privacy rights explained
You may request access to, correction of, or deletion of your data at any time. Malaysian users have rights under the PDPA regarding personal data usage.
Access
Request to see your data on file.
Correction
Request updates to ensure accuracy.
Erasure
Request removal from our records.
Portability
Receive a copy of your data when needed.
Information sharing practices
Information may be shared if legally required or to protect vital interests.
Third-party service providers only receive minimum necessary data for service delivery and must comply with all privacy laws.
How we keep your data safe
Technical safeguards are implemented to prevent unauthorized access or misuse of your information. We regularly update our systems.
Only authorized personnel have access to your personal data for strictly relevant processing tasks.
Contact for privacy matters
Address: Standard Chartered Building, No. 2 Beach Street, George Town, Penang 10200 Malaysia
Phone: +60 191-666 1460
Email: content@foraxiloivion.com